Thursday, August 14, 2008

File Server Resource Manager Not Working

  1. File Server Resource Manager service doesn't start
  2. File Server Resource Manager snap-in doesn't display information about server (Displays the message "Unable to connect to File Server Resource Manager..."
All of this appears (just from what little information I was able to find on the web) to stem from the fact that a 64-bit R2 disc was used on a 32-bit installation of Windows Server 2003. To correct the problems, I followed these steps:
  1. Compared the file %systemroot%\system32\dfsext.dll on this server with the one on another 32-bit install. The file size was 96KB on mine and 42 on the other server. I copied the file over to my server and magically, the service would start. There was no need to register the DLL with RegSrv32.exe.
  2. Compared the file %systemroot%\system32\srmsvc.dll on my server with on on another 32-bit install. The file size was exactly the same, and even the dates were the same. Initially I didn't copy this file as it looked identical. After 2 hours of messing with this, I finally revisited this file and decided to copy it over anyway. I stopped the File Server Resource Manager service and copied the file. I did register this file using RegSrv32. The file registered and I restarted the File Server Resource Manager service, opened the snap-in and it worked perfectly.
Hopefully, I will never see this problem again, but if I do I now know how to fix it and it only took around 3 hours to get it fixed.

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